• Develops, implements, and manages all HR policies, procedures, and processes to ensure legal compliance and alignment with the TSO’s strategic direction.
• Partners with the executive leadership team to align HR strategies with the TSO’s goals and priorities.
• Recommends new initiatives to enhance employee performance, experience, and retention.

• Leads the full scope of HR operations, including, but not limited to:
• recruitment, job and compensation evaluation, and benefits
• learning and professional development
• Administers disability and leave management through third-party providers, including return-to-work and workplace accommodation plans.
• Reviews and analyzes group benefit plan options, prepares recommendations for leadership approval, and communicates changes to staff.

• Manages end-to-end recruitment activities, including job postings, interviews, reference checks, employment contracts, and assists with onboarding.
• Oversees the job evaluation process for new and revised job descriptions and leads the annual organization-wide review process in coordination with performance management.
• Maintains the organizational compensation framework.

• Serves as the primary HR resource for staff and provides guidance and support to the Executive Leadership Team, department heads, and occasionally provides advice on orchestra personnel matters.
• Leads investigations into employee complaints, including standards-of-conduct issues, workplace harassment or violence, interpersonal conflicts

• Participates in HR-related committees, including Joint Health & Safety, Fire Warden, and others as required.

• The Director of Human Resources provides leadership and guidance across the organization, communicating with employees at all levels to coach, influence, and support the resolution of HR matters. 
• The role oversees company-wide HR functions, including employee programs, training and professional development, and general HR operations, while introducing and supporting new and existing HR initiatives. 
• The position also stays abreast of, and recommends best-practice programs to align HR strategies with the evolving business environment. 

• University degree, preferably in Human Resources (HR), or a related field;
• Certified Human Resources Leader (CHRL) designation from the Human Resources Professionals Association of Ontario (HRPA).  While an Ontario designation is preferred, consideration will be extended to experienced candidates with HR designations from other provincial associations.
• Minimum of 8 years of progressive HR generalist experience preferably within a non-profit environment;
• Knowledgeable about employment legislation—including the Employment Standards Act, Human Rights Code, AODA, Occupational Health & Safety Act, and Labour Relations Act—and stays abreast of new and evolving legal requirements;
• Proficient with Microsoft Office (Word, Excel and Powerpoint) and Google Suite (Docs, Sheets, and Slides).

Working Conditions/Physical Demands:

• The position works in a professional office environment with core operating hours of 9:00 a.m. to 5:00 p.m., with some flexibility possible. The TSO also supports a hybrid work model, allowing employees to work remotely on select days.
• The role involves managing multiple, time-sensitive HR responsibilities in a dynamic environment where unexpected interruptions may occur due to business, management, or employee needs. 
• The position requires extended periods of desk and computer work.